Terms and conditions

Terms and conditions of sale

These Terms and Conditions of Sale (hereinafter – the Terms) set out the rights, obligations, and responsibilities of the Buyer and MB “Kavateka” when purchasing goods from the online store PARTO.LT

1. General provisions

• These Terms apply to all purchases made in the online store www.parto.lt, regardless of the Buyer’s country of residence or registration.
• The Seller carries out distance selling within the European Union and complies with the legal acts of the European Union and the Republic of Lithuania governing distance selling and consumer protection.
• If the Buyer is a resident of another EU Member State, certain provisions of these Terms shall apply only to the extent that they do not conflict with the mandatory consumer protection laws of that Member State.

2. Seller information

3. Conclusion of the sale contract

• A sales contract is deemed concluded from the moment the Buyer places and pays for an order in the online store.
• The Buyer may purchase goods with or without registration; however, in all cases the Buyer must provide accurate data required for order processing and delivery.

4. Buyer’s rights and obligations

• The Buyer undertakes to provide correct and complete information.
• The Buyer must pay for the ordered goods and accept delivery in accordance with these Terms.
• The Buyer has the right to withdraw from the contract and return goods under the conditions set out in Section 8 of these Terms.

5. Prices and loyalty programs

• All prices are indicated in euros (EUR).
• Registered users may receive additional discounts in accordance with applicable loyalty or promotional programs.
• Special prices and individual conditions may apply to business customers.

6. Payment methods

• Payments may be made using the following methods: Paysera, Swedbank, PayPal, Google Pay, Apple Pay.
• Payments are processed by third parties; therefore, the Seller does not store the Buyer’s payment card details.

7. Delivery of goods

• Goods are delivered within Lithuania and to other European Union Member States.
• Delivery is carried out via Venipak, UPS, DHL, TNT, DPD, FedEx or Lietuvos paštas.
• Delivery costs and delivery times depend on the destination country, selected delivery method, and shipment size. Exact information is provided to the Buyer during the checkout process after selecting the delivery address and method.
• The Seller shall not be liable for delivery delays caused by third parties (couriers) or force majeure circumstances.
• We do not ship to Russia and Belarus.

8. Right of withdrawal and returns

• In accordance with EU distance selling regulations, the Buyer (consumer) has the right to withdraw from the sales contract within 30 calendar days from the date of receipt of the goods.
• Returned goods must be::
  • unused and uninstalled;
  • in original, clean packaging;
  • in resaleable condition.
• Electrical goods may be returned only if they are unused and have not been connected to a vehicle.
• Electrical goods or goods with electrical components that have been connected to a vehicle are not accepted for return. If such a product is defective, the Buyer must submit a claim as a defective product.
• The Buyer bears the cost of returning the goods, except where defective or incorrect goods are returned.

9. Warranty

All goods are covered by the manufacturer’s warranty.

10. Invoices for business customers

• If the Buyer purchases goods as a legal entity, the Buyer must indicate this during checkout and provide company details.
• In such cases, an invoice will be issued in the name of the Buyer’s company.

11. Liability

The seller shall not be liable for any losses resulting from the buyer providing incorrect information.

12. Dispute resolution and applicable law

• Any disputes shall be resolved by negotiation.
• If no agreement is reached, disputes shall be settled in accordance with the laws of the Republic of Lithuania.
• Consumers residing in other EU Member States also have the right to use the European Commission’s Online Dispute Resolution (ODR) platform.

13. Final provisions

• The Seller reserves the right to amend these Terms at any time.
• The updated Terms shall be published on the online store.